It is one of the most wrenching endings in opera: the lingering death of the title character in Massenet's "Werther." But it was an accidentally, and frustratingly, silent ending for opera fans who went to movie theaters across the country on Saturday afternoon to see the celebrated tenor Jonas Kaufmann perform the title role in the Metropolitan Opera's live high-definition simulcast.
A technical problem kept the majority of theaters silent for the last seven minutes, the Met said.
Some angry operagoers took to Twitter to vent their frustrations. "Werther is dying a slow silent death!" one user said. Another lamented, "Missed quite possibly the most beautiful part of Werther." A third described the scene as "surreal," and added, "People in movie theater try to listen along with radio simulcast on phones."
The Met said the trouble stemmed from its satellite.
"The Metropolitan Opera regrets that due to a technical problem with the satellite carrying the audio feed, the sound in today's transmission of 'Werther' was interrupted for the last seven minutes of the performance, which affected the majority of U.S. theaters," the Met said in a statement.
The Met said the ending would be posted on its website on Sunday evening, and the audio would be fixed for the encore presentation on Wednesday.
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